Refund policy

At SixPetals, customer satisfaction is our priority.

- Returns: Eligible products can be returned within 7 days of delivery.
- Refunds: Approved refunds will be processed within 7–14 business days.
- Damaged or Wrong Items: Please contact us within 48 hours of delivery with photos or videos.
- Return Conditions: Products must be unused and in their original packaging, subject to applicable exceptions.
- Shipping Charges: Return shipping costs may apply to change-of-mind returns. For defective or incorrect products, applicable return costs will be covered as required by law.
- Cancellations: Orders can be cancelled before dispatch, where possible.

To request a return or refund, contact us at [support@sixpetals.com ]

 Thank you for shopping with SixPetals!